Product Management
Product Manager, Motorola Solutions (April 2017 - Present)
Manage Security products (Multi Factor Authentication and PKI products) for public safety customers across the Americas and EMEA.
- Roadmap and Feature Prioritization:
- Create vision and roadmap based on organizational goals and target market.
- Coordinate with core teams to define and prioritize feature requirements based on cost estimate, business case and dependencies.
- Write product requirements defining customer use case and desired feature outcomes.
- Business Model:
- Developed value based scalable pricing model delivering 70%+ margin resulting in significant ROI.
- Reintroduced an existing backend security service product as a SaaS offering to a new market
- Enabled Services team in defining post-sale maintenance and support contracts for customers.
- Partner Relationships:
- Established third party OEM and partner agreements involving pricing, schedule and revenue obligations after multiple reviews with Procurement and Legal teams.
- Negotiated on Not-For-Resale pricing with vendor to reduce organization’s Capital and Operating costs by more than $100K annually.
- Engage third party support to ensure timely analysis and resolution of technical issues and requests required by Motorola’s development team.
- Executed SOW (Statement of Work) to enable 3rd party platform training for Development team after discussing training scope, cost, duration and schedule.
- Go To Market Plan:
- Developed educative GTM material such as Data Sheet, Proposal Text, Customer slide decks to facilitate sales and account teams in customer proposals.
- Complete product release activities by leading meetings with key stakeholders regularly to ensure information flow and track milestones.
- Complete release notes and messaging summarizing product enhancements for customers and internal stakeholders.
- Managed processes across Orderability teams and Factory to setup SKUs and ensure seamless hardware delivery process for customers.
- Leadership Initiatives:
- Led lifecycle strategy for the entire secure products portfolio of the organization (8 products owned by multiple product managers) with the goal to limit releases supported reducing maintenance costs and encouraging customer upgrades.
- Lead monthly capacity planning meetings for entire Secure team (8 scrum teams) and highlight gaps to Leadership.
- Lead biweekly Product Manager learning sessions with emphasis on skill development, internal process awareness and common Product Management gaps.
- Planned annual capital and operating expense budget requests by coordinating with multiple teams across Secure Products Group.
Product Consultant, UIC Innovation Center (August 2015 - May 2016)
Led a team of Engineers and Industrial Designers to develop "SmartShield", an innovative low-cost power-efficient wireless Smart Lock product and digital app for a large construction manufacturer.
- Business Analysis:
- Implemented extensive analysis on the client’s product portfolio, market standing, and market potential to enter and expand into a new technology industry
- Presented the client with various options and business rationale for creating a product with the potential to enter the smart home and electronics market
- Concept Validation:
- Conducted market research and user research to identify target market, user pain points and competition.
- Collaborated closely with Designers to create prototype and validate design.
- Demonstrated prototypes to client and focus groups to gather feedback.
- Prioritization:
- Defined feature scope and MVP based on market research as well as client’s product portfolio and market standing
- Led project execution from idea creation and validation to prototype development
- Led regular client meetings covering project updates, milestones and client concerns
- Business Model:
- Developed marketing plan covering launch and growth - including market positioning, targeting, marketing and distribution channels
- Created product and pricing strategy, performance metrics, and financial projections