UX & Content Strategy
Narhwall (In Progress)
Narhwall is an IoT Platform with wireless sensor data acquisition and cloud storage, designed to simplify application development and launch.
- Customer Research:
- Assisted with researching existing IoT platforms to identify the key feature requirements.
- Conducted customer research interviews with IoT application developers.
- Content Strategy:
- Defined the main positioning statements for the product.
- Created content for web marketing highlight the PaaS startup offering's key value proposition and market differentiating features.
NearMe (In Progress)
NearMe is a web app for users to obtain intelligent and custom recommendations on nearby or local events, activities, restaurants, places to visit, etc.., based on their age, gender, location, and their preferences.
- User Research:
- Performed user research through interviews and online surveys to understand target users' process for finding local events and their experience with existing apps such as Meetup, Yelp, Eventbrite etc.,.
- Competitive Analysis:
- Examined existing apps to identify areas of improvement and opportunities for NearMe.
- UX Design:
- Created wireframes using Balsamiq illustrating the skeletal outline of the app structure, functionality, information architecture, and user flow.
SmartShield (May 2016)
“SmartShield” is a low-cost power-efficient wireless Smart Lock product developed for expanding the portfolio of a large construction manufacturer into a new industry.
- User Research and Concept Validation:
- Conducted market research and user research to identify target market, user pain points and competition.
- Interviewed buyers, influencers, as well as sales people to understand consumer behaviour and buying decision process.
- Prototyping:
- Defined feature scope and MVP based on market research as well as client’s product portfolio and market standing.
- Collaborated closely with Designers to create prototype and validate design.
- Led project execution from idea creation and validation to prototype development.
- Demonstrated prototypes to client and focus groups to gather feedback.
UI Health (October 2015 - December 2016)
- Employee Engagement:
- Managed the monthly newsletter as part of the employee engagement initiative. Planned informational health articles, employee feature columns, etc., by coordinating with multiple teams across the organization.
- Content Marketing:
- Created 35+ articles in less than 18 months educating target audience on health issues as well as highlighting the expertise of each department for the healthcare system’s blog and social media channels.
- Collaborated with leadership from different departments to create web marketing and content strategy highlighting their expertise and competitive advantage.
Mediciti Hospitals (June 2013 - November 2014)
Successfully executed a brand strategy for the health system (2 hospital facilities and the affiliated medical school).
- Market Research:
- Implemented patient and visitor surveys to evaluate patient and visitor experience.
- Identified areas for improvement and presented analysis to hospital management.
- Content Marketing:
- Collaborated with IT and design teams to redesign a new website with content highlighting the key specialties of the hospital system.